FAQ
Have you placed the order on a working day before 5:00 PM and are all products directly available from stock? Then the products are shipped the same working day. There are also products with a different delivery time. Then the products are shipped together, and this longer delivery period applies.
This is always indicated on the website with the relevant products.
It is possible that the item you have ordered is no longer available. We will credit this product and you will receive the money back on your account within a few days. No rights can be derived from the available stocks listed on the website.
Shipping
With the Track & Trace code, which you receive from us upon shipment, you can follow the package.
Pick up at MHS Equestrian
You can also choose to pick up your order from us. Choose for the shipping methods: "Pick up by appointment in warehouse (Huissen near Arnhem)". This option is free and in many cases your order can be picked up the same working day until 17:00. You will receive an email from us when your order is ready in our warehouse.
If you live near MHS Equestrian, is it possible to collect your order?
During the ordering process you can choose to have your order delivered to your home or to collect it from our warehouse. Products may have different delivery times. The delivery times of the products are stated with all products. As soon as all products are available, your order will be processed in our warehouse. You will receive an email as soon as your order is ready for collection. You can then collect it on any working day until 5 p.m. at: Primulalaan 2 – 6851 TD in Huissen NL (Near Arnhem). There is a sign on the street with the indicated route.
Pick up instructions
Take a look at this page for detailed explanation about how to pick up your order.
Some items are in stock in our warehouse and these orders will be shipped the same day. Some orders have a longer delivery time and this is shown separately for each product. You will receive a tracking number with which you can keep an eye on the progress of your order once it has left or warehouse. In the unlikely event that this takes a little longer, you will be contacted.
It is possible that several orders for one specific item are placed at the same time while there is no longer enough stock. As a result, a product may unexpectedly no longer be available.
You will receive a message from us that we cannot deliver, and this product price will be refunded to you. You will receive your money back into your account within a few days after crediting.
For all offer prices the rule applies gone = gone. The offers are therefore valid while stocks last.
You can see if the item is in stock on our website. No rights can be derived from the stock information shown. It is possible that several orders for one specific item are placed at the same time while there is not enough stock.
At MHS Equestrian we have the following stock statuses:
In stock
The product is in stock and will be shipped immediately.
Shipment in 1-.. working days
The product will be shipped to you within the stated number of working days. Your package will be shipped as soon as all products are available.
Out of stock
The product is (temporarily) unavailable. You cannot order the product at this time.