Shipping and Return Policy

> Purchase Agreement
> Prices
> Delivery times / Postage costs
> Minimum order value
> Send return package
> Return procedure
> Data Management and Privacy

 

Purchase Agreement


Buying at MHS Equestrian is safe, you pay through the online banking system of your bank, or you pay in our store. At the moment the order confirmation is sent to the buyer by e-mail the purchase agreement between MHS Equestrian and the buyer is established. If we do not receive the payment for the purchase within 8 days after establishing the purchase agreement, MHS Equestrian reserves the right to sell the items to another customer.

 

Prices


All prices are including Dutch VAT and excluding other governmental taxes and /or charges and excluding postage costs. All special offers by MHS Equestrian are  without any obligations. Special offers are subject to being unsold. Errors and misprints reserved at all times.

 

Delivery times / Postage costs


An order placed and payed for before 17:00 pm, will be shipped out the same day. Dispatches and deliveries are only made on weekdays. MHS Equestrian seeks to maintain the delivery times, provided that the products are in stock. If an item is not in stock, you will receive notification.

We deliver at the indicated delivery address. Aforementioned delivery times are an indication, not definite delivery times. MHS Equestrian is never liable for damages as a result of exceeded delivery times. MHS Equestrian provides delivery by post or by any other means. For preparing the parcel for shipping and delivering the parcel we charge the amount indicated before establishing the purchase agreement. We do not transport the parcels ourselves, but we have the parcels delivered by a professional transport company. We cannot deliver to post office boxes.

We have a special delivery arrangement during the holidays

Additional costs of subsequent deliveries are to be paid by the customer. MHS Equestrian observes a maximum delivery time of 30 days. After the maximum delivery time of 30 days, the buyer is entitled to dissolve the purchase agreement without reason giving and payment refund will be made.

 

Minimum order value


When you place an order, this order can be increased with shipping costs. These shipping costs are displayed at the checkout. With us there is no minimum order amount. With an order with a total amount above $219.36 - no shipping costs will be charged!

 

Send returnpackage


If you meet the conditions for return, the package can be returned to MHS Equestrian. If, due to the return shipment, the remaining purchase amount falls below a dispatch-free threshold, the shipping costs (*) will still be charged to the customer.

So: If an order is partially canceled, promotional terms and conditions (discount coupons, no shipping costs, promotional codes, etc.) that are linked to a minimum spending may lead to a different reimbursement. By returning items, the amount of the original order may fall below the free shipping threshold. If this is the case, shipping costs regarding the original order will still be charged.

Shipping to MHS takes place at the risk and expense of the sender. MHS Equestrian is responsible from demonstrable receipt of your return shipment. Make sure your return shipment is properly packaged and the return form is in the box. Also make sure that all other labels and addresses (for example from your delivery address) have been removed from the package.

* Shipping costs

  • United States - $19.90

 

Return procedure


Do you regret your purchase? No problem, guarantee and service are very important at MHS Equestrian. You can return the item(s) to us in the undamaged packaging within 30 working days. Payment refund will be made excluding postage costs. Naturally you are responsible for the costs of the return shipment. If it can be demonstrated that the products do not meet the requirements of the agreement, you can return the items involved and have them replaced by new items, or you can choose to receive payment refund. To Return your products please use the following steps: 

Step 1. Download the Returnform
Step 2. Print the form
Stap.3. Add the form to your return
Stap.4. Send the parcel to:

MHS Equestrian
Primulalaan 2a2
6851 TD Huissen NL

 

Data Management and Privacy


MHS Equestrian respects the privacy of visitors to her web site and all your personal information will be considered confidential and will be handled discretely. We will use your personal data only for processing your orders as quickly and as smoothly as possible. Otherwise we will use your personal details only with your permission. MHS Equestrian will not sell your personal data to third parties. We will make your personal details available only to third parties in charge of processing your order. More detailed information about our privacy policy can be found here.